Terms of use

1. Who provides the service

The website art-forus.com (“Art For Us”, the “platform”, “we”) is run by [IME I PREZIME — popuniti], [ADRESA PREBIVALIŠTA — popuniti], as a natural person (private individual; not a registered business — see section 5 on subscriptions and billing). Contact: podrska@art-forus.com.

These terms of use (the “Terms”) apply to everyone who uses the platform — visitors, buyers and sellers (artists, publishers and galleries). By registering and ticking the box “I accept the Terms of use and the Privacy policy” you confirm that you have read and accept them. If you do not agree, do not use the platform.

2. What Art For Us is, and what it is not

Art For Us is a technical intermediary — an advertising space and catalogue where creators present their works and buyers find them and contact the creators. The platform is not the seller, is not a party to the sales contract and does not receive money for works: the “Order” button, the cart and the “Offer” send an inquiry and record an agreement, but payment, delivery, complaints and everything else are arranged directly between buyer and seller, outside the platform.

As an information society service provider, the platform relies on the intermediary liability rules of Articles 16–20 of the Serbian Law on Electronic Commerce (Zakon o elektronskoj trgovini): we are not liable for content that users post (listings, descriptions, photos, messages, ratings) or for the content of pages that listings link to (e.g. “Buy on [seller’s website]”), and we are not obliged to review that content in advance, but we remove it or disable access to it as soon as we learn that it is unlawful (see sections 6 and 7).

The platform does not guarantee the quality, provenance, authenticity, lawfulness or delivery of works, or the accuracy of listings — the seller is responsible for these. The “Verified seller” badge only means that we have checked the seller’s identity document; it is not a guarantee for any particular work or purchase.

3. Accounts

• An account may be opened by an adult (18+). One person — one account.
• Account details must be accurate; you are responsible for keeping your password safe and for everything done from your account. We recommend two-factor authentication.
• Every account is a buyer account; “Become a seller” adds a seller profile to the same account. A seller may be a natural person (the creator) or a publisher/gallery. A seller who sells as part of a registered business must comply with consumer-protection and tax regulations.
• A seller may submit an identity document to obtain the “Verified seller” badge (the document is kept in restricted storage and deleted after review — see the Privacy policy).
• We may temporarily or permanently block an account that breaches these Terms or the Community & listing rules; we send the reason by email.

4. Buying through the platform

• The cart is an inquiry cart: sending it sends each seller a separate inquiry with your name, email address and message. An inquiry is not a binding order until you and the seller reach an agreement.
• For a commissioned work the seller sends an “Offer” (price, description, deadline); accepting the offer creates an order record on the platform, but the contract is concluded between you and the seller.
• Never send payment card details through platform messages. The platform never asks for payment for a work.
• Rating is unlocked when the seller confirms that the purchase has been completed or, if the seller does not do so, automatically 14 days after the order; the deadline for rating is 90 days from the confirmation or from the automatic unlocking.
• Statutory rights of a buyer who is a consumer (e.g. conformity of goods with the contract, withdrawal from a distance contract where the seller is a trader) are exercised against the seller, not against the platform.

5. Seller subscriptions

• Without a package, a seller has a free account with at most 1 active work on sale. For more works the seller chooses one of the packages (number of active works). Only works on sale count towards the limit — sold works and works withdrawn from sale do not.
• A seller (artist) account opened on or before 31 December 2026 (Serbian time) gets a free trial period of 6 months, and an account opened after that date 3 months. The trial period runs from the day the seller account is opened and is managed by the platform — no payment card is required; during the trial a package can be chosen and changed free of charge.
• An account of the “Publisher / Gallery” type has a separate, shorter trial period: an account opened on or before 1 January 2027 (Serbian time) is free until that date, and an account opened after that date gets a trial period of 1 month from the day the account is opened.
• After the trial period, the subscription is paid annually through Freemius, which is the seller of the subscription service (merchant of record) and handles payment, invoices and VAT. The price is shown in the dashboard before payment. Automatic renewal and cancellation are governed by Freemius’s terms and by consumer-protection regulations.
• The package can be changed in either direction at any time, and the new limit applies immediately. Before moving to a smaller package, the seller withdraws from sale the works that exceed the new limit. When changing packages there is no refund or pro-rata settlement for the previous package; for the new package, refunds apply as for any purchase (see the next item). The new price applies from the next subscription renewal.
• A refund may be requested within 14 days of the purchase (payment) of a package or a paid listing — if something does not work as expected, a feature is missing or a problem cannot be solved. Refunds are processed by Freemius. When changing packages, money for the previous package is not refunded, while for the new package the refund window is 14 days from its purchase. This does not limit the rights that consumer-protection regulations give to consumers.
• If the subscription expires, at most 1 active work remains publicly visible; the other works are hidden (not deleted) and return as soon as the subscription is renewed.
• The subscription is a fee for advertising; the platform takes no commission on sales of works.
• A seller may also pay for a paid listing for an individual work (independently of the package): for 30 days from confirmation of payment the work is shown first in its category and in the subcategories it belongs to, framed and labelled “Paid listing”. The label only means that the promotion was paid for — it is not a recommendation or rating by the platform. After it expires the work stays on sale as an ordinary work; an extension is a new purchase. Payment goes through Freemius; a refund within 14 days of purchasing the listing is possible as for packages, and if the payment is refunded the listing is removed immediately. While the work temporarily cannot be shown (hidden, sold, out of stock, account paused, etc.), the listing period is suspended and resumes when the work is visible again. Every new purchase (including an extension) puts the work back in first place. The platform may remove a paid listing that breaches the Listing rules; removal does not automatically mean a refund.

6. Content, copyright and licence

• Your copyright remains yours. By posting content (photos, descriptions, texts) you grant the platform a non-exclusive, royalty-free licence, without territorial limitation, to store, display, technically adapt (resize, compress, create thumbnails) and use that content to promote the platform and your profile, for as long as the content is published. The licence also covers our technical sub-processors (e.g. hosting and CDN).
• You warrant that you hold all necessary rights to what you post (including the rights of persons shown in photographs and the consent of adult models) and that the content does not infringe the rights of third parties. If a third party brings a claim against the platform because of your content, you must compensate the platform for the resulting damage and costs, to the extent permitted by law.
• Notice and takedown: a rights holder who believes that a listing infringes their rights may submit a notice on the Copyright infringement notice page. We resolve a well-founded notice by removing the listing and informing the seller of the reason; the seller may file an objection.
• Repeat infringers: the account of a seller against whom 3 or more infringement notices have been upheld will be closed.
• When you delete a work or your account, the licence ends and we remove the content, allowing a reasonable period for deletion from backups and caches, except for content we must retain by law or as evidence in a notice procedure.

7. Rules of conduct and moderation

• What may and may not be published is governed by the Community & listing rules, which form an integral part of these Terms.
• Every listing, user, conversation and rating can be reported. While a report awaits review, the listing may be temporarily hidden. Decisions are made by a human (administrator); we notify removals by email with the reason, and objections are sent to podrska@art-forus.com.
• Messages are for arranging a work or an order. The administrator does not read private conversations, except a conversation that has been reported.
• Fake listings, fake purchases made to obtain ratings, harassment, unsolicited messages, fraud attempts and misuse of reports are prohibited.

8. Limitation of liability

To the extent permitted by law, the platform is not liable for: contracts and disputes between buyers and sellers; the quality, delivery, lawfulness and authenticity of works; the accuracy of listings; user conduct; the content of messages and ratings; or the content of external websites that listings link to. Users waive any claims against the platform arising from disputes between themselves. These limitations do not exclude liability for damage caused intentionally or by gross negligence, or any rights a consumer has under mandatory law.

We strive to keep the platform running without interruption, but we do not guarantee that it will always be available or error-free. We are not liable for delays or unavailability of the platform caused by circumstances beyond our reasonable control (e.g. outages of infrastructure providers, natural disasters, cyber-attacks).

Although we are not liable for a dispute between users as such, we keep records of inquiries, orders, reports and moderation decisions precisely so that they can serve as evidence in a dispute (see the Privacy policy). Where a competent authority (a court, public prosecutor or inspectorate) requests data relating to a dispute or a report in a procedure prescribed by law, we will provide it to the extent and in the manner prescribed by law. We do not pass one user’s personal data to another user beyond what has already been exchanged through an inquiry or conversation, except where permitted or required by law.

9. Deactivating and deleting an account

• A seller may temporarily deactivate their profile (pause): the profile and works are not public, while history and ratings remain. Reactivation takes one click.
• You can permanently delete your account on the account page. What is deleted and what we keep (without your personal data) is explained in the Privacy policy. Cancel any paid subscription in the Freemius portal before deleting your account.
• We may close an account that breaches these Terms, with notice and the reason.

10. Changes to the Terms

We notify registered users of material changes by email and on the website at least 15 days before they take effect. Continuing to use the platform after that means you accept the changes; if you do not agree, you can delete your account.

11. Governing law and disputes

These Terms are governed by the law of the Republic of Serbia. Disputes fall under the jurisdiction of the court having subject-matter jurisdiction in [MESTO — popuniti], unless mandatory rules (in particular on consumer protection, including for consumers from the European Union) provide otherwise. Before starting a dispute, write to us at podrska@art-forus.com — most things can be resolved by agreement.

12. General provisions

• If any provision of these Terms proves to be void or unenforceable, this does not affect the validity of the remaining provisions — the void provision is replaced by the closest valid provision that achieves the same purpose. If at any time we do not insist on strict enforcement of a provision, this is not a waiver of our right to do so later.
• These Terms, the Privacy policy and the Community & listing rules constitute the entire agreement between you and the platform regarding the use of the website and supersede all earlier arrangements on the same subject.
• The platform may transfer these rights and obligations to a legal successor (e.g. if the owner later registers a company that takes over running the platform), with notice to users. A user may not transfer their rights and obligations under these Terms to a third party.
• These Terms were drawn up in Serbian; this is a translation. In the event of any discrepancy between the Serbian version and a translation into another language of the website, the Serbian version prevails.